FAQ – WheelDock
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Made in the USA!
FREQUENTLY ASKED QUESTIONS
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How long will it take to get my order?
We normally ship within 48 business hours of receiving an order and we use UPS ground for all of our shipments. Most generally customers receive their order within a week. There are occasions that we are out of stock on items, but most often we are back in stock within a week.
Do you offer a military discount?
Yes we do. [Click here](/content/pages/military-discount "Military & First Responder Discounts"/index.html) for details.
What is your return policy?
You can find our Return Policy [here](/content/pages/return-policy "Return Policy"/index.html).
I don’t see my bike listed. Can you make me a chock or stand?
Our chocks and stands are made based on stock tire and/or suspension measurements. If you don't see your bike listed, or have made modifications to your bike, submit a [Custom Request Form](/content/pages/custom-request "Custom Request"/index.html) and our team will contact you.
Can I use the same chock for multiple bikes?
Our chocks are made to a specific width based on the front tire of the bike. Depending on the width of the tire of other bikes, it may or may not work. The chocks are not adjustable but if the chock is too wide, you can use spacers to narrow the channel of the chock. We do not recommend using spacers when hauling a motorcycle, but for free standing the bike spacers are fine. Less is better.
If I change my front tire will the chock still work?
The chock is made to a certain width and if you change the wheel to a different size, the chock may or may not work properly. If you need a narrower chock, spacers are available here.
If the new tire is too wide for the chock, you will need to get a new chock made for a wider tire.
Can I trailer my bike using only the chock and no straps?
ABSOLUTELY NOT! Always, always, always make sure your bike is strapped in properly.
What materials are used to make the chock?
Steel tubing and steel plate.
Contact Us
Have a more specific question that isn't answered here? Reach out and a team member will get back shortly.
[**Click Here.**](/content/pages/contact "Contact Us"/index.html)
Custom Request
If you're interested in a product but have made modifications to your bike or can't find your make/model,
[**Click Here.**](/content/pages/custom-request "Custom Request"/index.html)
Resources
Looking for guides to taking measurements, installation, or additional product info?
[**Click Here.**](/content/blogs/news "Resources"/index.html)
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Please Note Before Checkout
If your wheels or front fender are not stock, our standard chock or stand may not fit.
If you have aftermarket wheels, an aftermarket front fender, or are unsure about fitment, please click here to submit a custom request instead.
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